Typically, it takes 3 – 5 business days once you cash-out for the money to be directly deposited into your bank account. Due to higher than normal cash out volumes during our close down period, processing time may be up to 7-10 working days. If you need any help please email us at firstname.lastname@example.org or text us through the PaysoBot in the App.
When someone sends you money it goes into your Payso Wallet. Payments you send come out of your Payso Wallet. If you want to send a payment, but don't have enough money in your Payso Wallet, you can add a VISA or MasterCard.
You can cash out to your bank account whenever you want, for free.
More details here
Payso uses bank-grade security to protect your financial information. All money is held and handled by regulated financial institutions. Click here for more information.
Peer-to-peer payments are 100% free in Payso. No fee to pay friends. No fee to receive money. No fee to cash out to your bank account.
Yes, it’s pretty sweet.
You can find bank account info on:
...ah yes, ScotiaBank makes this a little trickier than most.
If you can not see your account number when you are logged in at scotiabank.com go to “Account Settings” and under “Masking account numbers” select “Display”. Then return to your Accounts homepage and you will be able to see your account number.
This will be a 12 digit number, the first 5 digits are your “Transit Number” and the last 7 digits your “Account Number”.
Payso is available on any phone that runs an iPhone or Android operating system.
If you have an iPhone or Android phone and Payso is not working for you please send us a mail at email@example.com.
The Cash Out screen can be accessed in one of two ways
Yes, the following are the default limits on your account:
Minimum single transaction: $1
Maximum single transaction: $130
Maximum daily transaction total: $250
Maximum weekly transaction total: $500
Maximum monthly transaction total: $1,000
Maximum annual transaction total: $1,500
If you wish to exceed these limits please contact us at firstname.lastname@example.org. We may require additional information, including a photo of your driver's license (both sides) or passport (picture page).
If you receive more than $1,000 of payments in any 12 month period you may be required to provide us with additional personal information, such as a copy of your passport, to ensure we comply with fraud and money laundering regulations. We will ask for these documents to be uploaded via a secure portal.
At any time, we reserve the right to ask for additional information if we detect suspicious behaviour on your account.
Please check the number and try again - we know that sounds obvious but it’s the most common issue :) If it still doesn’t work, drop us a line at email@example.com and we’ll sort this out for you pronto.
If you’re having trouble logging in or if you have forgotten your password, please contact us at firstname.lastname@example.org. We're here for you.